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How do I change my login password? (Forgot password)

Overview

If you are having a hard time remembering your login password or simply want to change it, just follow the “Forgot password” feature the next time you log in and reset your password or pick a new one.

Change password (Forgot password)

  1. On the login page, click on the “Forgot password” link below the login button. A new window opens up.
  2. In the input field, enter your user e-mail address which is registered in metasfresh and click .
  3. You will receive an e-mail from metasfresh containing password reset instructions.
  4. Open the e-mail in your inbox and click on the included link. A new tab opens up.
  5. Enter your New Password with at least 8 characters.

    Note 1: Make sure the password consists of at least 8 characters or it will not be saved!

    Note 2: Please bear in mind that the password is case-sensitive!

  6. Repeat your New Password (retype).
  7. Click and log in as usual.

Example


Change password (at whim)

  1. Open the user menu in the upper right corner of the menu ribbon.

    Note: Use shortcut Alt + 4 / ⌥ alt + 4.

  2. Click on “Settings”.
  3. Start the action “Change my password”. An overlay window opens up.
  4. Enter your Old Password.

    Note: Press and hold to see the password.

  5. Enter your New Password with at least 8 characters.

    Note 1: Make sure the password consists of at least 8 characters or it will not be saved!

    Note 2: Please bear in mind that the password is case-sensitive!

  6. Repeat your New Password (retype).
  7. Click “Start” to apply the changes and close the overlay window.

Example


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