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How do I define a Dunning Type?


The Dunning Type determines the point when a dunning run starts and how many levels it goes through.


  1. Open “Dunning Type” from the menu.
  2. Create a new Dunning Type entry.
  3. Give the Dunning Type a Name.
  4. Select a Dunning Trigger, e.g. Default Payment Term.

Add Dunning Levels

Important: For a Dunning Type to be effective, it needs at least one level!

  1. Go to the tab “Level” at the bottom of the page and click . A new window opens up.
  2. Give the level a Name.
  3. Enter a Print Text which will later appear on the dunning letter.
  4. Enter the number of Days after due date until an invoice becomes relevant for dunning.
  5. Enter the number of Days between dunning.
  6. Click “Done” to close the window and add the dunning level to the list.
  7. Repeat steps 1 to 6 in order to add further dunning levels.

Next Steps


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