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How do I set up Dunning?


Before you can start a Dunning Run, you need to set up the dunning procedure first. In metasfresh you can also individualize this procedure for single customers and business partner groups.


  1. Configure the Outbound Documents for the dunning procedure.
  2. Define a Dunning Type with at least one level.
  3. Link this dunning type to a single customer or a business partner group.

  4. configure Outbound Documents Config for table c_dunning_docs in order to have dunning Documents created in outbound documents. Make sure you select a print format here as this is explicitly required for table c_dunning_docs.

  5. define a dunning type in window “Dunning Type” with at least one step
  6. link dunning type to a partner group in window “Partner Group”

or to a single customer

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