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How do I void a sales order along with all related documents?

Overview

In metasfresh, you can quickly and easily void a sales order along with all related documents, such as delivery notes, invoices, contracts, contract extensions, etc.

For example, if mistakes were carried over from a sales order into the subsequent documents, you can use this action to reverse these mistakes and render them ineffective altogether. A draft of the original sales order will automatically be created for you to review, edit and complete again.

Steps

  1. Open “Sales Order” from the menu.
  2. From the list view, select the completed sales order you want to void along with all related documents.
  3. Start the action “Void selected order with related documents”. An overlay window opens up.

    Note: You can also start this action directly from the respective sales order’s entry.

  4. Click “Start” to void all documents and close the overlay window.
  5. Hit F5 to refresh the sales order window and see the voided order.

Note:
The number of the voided sales order is now preceded by an “S-“ (e.g., “S-0864”; S = Reversal, German: Storno) and the status of the related documents is changed to reversed. The newly created draft is given the original sales order number (e.g., “0864”) which cross-references the voided order and may be used to look up the drafted order under “Sales Order” in the menu using the filtering function.

Next Steps

Example


Zur Quelldatei auf github.com